last modified: 28/10/2020

Request SPID

To request and obtain your SPID credentials, the Public Digital Identity System, you must be of legal age.

What you need

IF YOU LIVE IN ITALY

  • an e-mail address
  • the phone number of the mobile phone you normally use
  • a valid identity document (one of: identity card, passport, driving license)*
  • your health card with the tax ID*

IF YOU LIVE ABROAD

  • an e-mail address
  • the phone number of the mobile phone you normally use
  • a valid Italian identity document (one of: identity card, passport, driving license)*
  • your tax code

The health card or tax code card are additional elements in support of the identity verification process that help to counteract identity theft by verifying the authenticity of the same on non-public national databases.

* During registration you may need to photograph them and attach them to the form you fill out.

What you need to do to obtain SPID

Choose one of the Identity providers and register on their site.
Registration consists of 3 steps:

  1. Enter personal data
  2. Create your SPID credentials
  3. Effettua il riconoscimento a scelta tra: di persona, online o tramite CIE, CNS o firma digitale. [TOUPDATE]
Digital identity issue times depend on the individual Identity Provider.

In alternativa puoi recarti presso una delle pubbliche amministrazioni che possono svolgere le procedure per identificarti, per il rilascio successivo di SPID (funzionalità attiva dal 15 ottobre 2020). [TOUPDATE] Scopri gli uffici abilitati più vicini a te. [TOUPDATE]

How do I choose from among the various Identity Providers?

The Identity Providers provide different registration methods for free or payment and the respective SPIDs have different security levels.

The table below provides an overview of the situation. In particular, we recommend considering the following parameters.

  • Choose the recognition mode that you find most convenient (in person, through Electronic Identity Card (CIE)*, National Services Card (CNS), Digital Signature or via webcam);
  • Choose based on the security level of SPID you need;
  • If you are already a client of one of the Identity Providers, you may have a simplified registration flow;
  • If you are an Italian citizen residing abroad, pay attention to those that offer the service abroad.
  • Ricorda che anche usando la CIE, la CNS e la firma digitale puoi ottenere SPID da remoto (a distanza). Visita i siti dei diversi gestori per verificare le condizioni di rilascio e scegliere quella più utile per te. [TOUPDATE]

IDENTITY PROVIDER SECURITY LEVEL GEOGRAPHICAL AREA RECOGNITION IN PERSON REMOTE RECOGNITION RECOGNITION CIE*, CNS RECOGNITION DIGITAL SIGNATURE Sending the OTP code also via sms RAO [TOUPDATE]
Logo Aruba ID Security Level Livello SPID: 1,2,3 GEOGRAPHICAL AREA Area geografica: IT Area geografica: EU Area geografica: World

RECOGNITION:

  • → With CIE and CNS
  • → With digital signature

Riconoscimento di persona: Si Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: No RAO [TOUPDATE]: No Find out more

IN PERSON

You can make an appointment at one of the authorized offices and complete the registration in front of an operator.

AVERAGE TIMES

Data entry online: 10 minutes.
Appointment at the office: Based on the availability of appointments at the chosen office

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 20 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

ARUBA CALL CENTER

0.575.0504

operative daily 24/7

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Logo Infocert ID Security Level Livello SPID: 1,2 GEOGRAPHICAL AREA Area geografica: IT Area geografica: EU Area geografica: World

RECOGNITION:

  • → In person
  • → Via webcam (payment)
  • → With CIE and CNS
  • → With digital signature

Riconoscimento di persona: Si Via webcam (payment) Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio a pagamento [TOUPDATE]
RAO [TOUPDATE]: No Find out more

IN PERSON

You can go to one of the over 4000 affiliated InfoCert Points (tobacconists, practical agencies and offices) to complete the registration in front of an Operator, without having to file.

AVERAGE TIMES

Data entry online: 10 minutes.
Depending on your choice, you can make an appointment with an office or go directly to one of the partner tobacconists.

VIA WEBCAM

If you own a webcam, you can complete the online registration procedure via a PC, tablet or mobile device, with the assistance of an InfoCert operator. The service is chargeable and is available from Monday to Friday from 9.00 am to 9.00 pm

AVERAGE TIMES

Data entry online: 10 minutes.
Recognition via webcam: in real time, without having to make an appointment.

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 20 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

INFOCERT CALL CENTER

+39 06.54641489

operative from Monday to Friday from 8:30 am to 7 pm.

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Logo Intesa ID Security Level Livello SPID: 1,2 GEOGRAPHICAL AREA Area geografica: IT Area geografica: EU Area geografica: World

RECOGNITION:

  • → In person
  • → Via webcam (payment)
  • → With digital signature

Riconoscimento di persona: Si Via webcam (payment) Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio gratuito [TOUPDATE]
RAO [TOUPDATE]: No Find out more

IN PERSON

You can make an appointment at the Intesa (An IBM Company) office in Turin, in Strada Pianezza 289, to complete the registration procedure with an operator.

VIA WEBCAM

If you have a webcam you can complete the online registration procedure, with the intervention of an operator. The service is paid. For further details consult the website https://www.intesa.it/intesaid https://www.intesa.it/intesaid/.

AVERAGE TIMES

Data entry online: 10 minutes.
Recognition via webcam: 15 minutes, by appointment agreed with the operators.

VIA DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 20 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

INTESA CALL CENTER

800.805.093

from Monday to Friday

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Logo LepidaID Security Level Livello SPID: 1,2 GEOGRAPHICAL AREA Area geografica: IT Area geografica: EU Area geografica: World

RECOGNITION:

  • → In person
  • → Via webcam (payment)
  • → Audio-video con bonifico [TOUPDATE] - (pagamento in beneficenza) [TOUPDATE]
  • → With CIE and CNS
  • → With digital signature

Riconoscimento di persona: Si (Gratis - attivazione graduale di sportelli) Via webcam (payment)

Audio-video con bonifico [TOUPDATE]
(pagamento in beneficenza) [TOUPDATE]
Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio gratuito [TOUPDATE]
RAO [TOUPDATE]: No Find out more

IN PERSON

You can make an appointment, where required, at one of the branches that will be gradually activated and complete the registration free of charge in front of an operator.

AVERAGE TIMES

Data entry online: 10 minutes.
Appointment at the counter: Based on the availability of appointments at the chosen counter.

VIA WEBCAM

If you have a webcam, you can complete the online registration procedure via a PC, tablet or mobile device, with the assistance of an operator by appointment.

AUDIO-VIDEO CON BONIFICO [TOUPDATE]

Avvia un video in autonomia in cui dai le tue generalità e mostri il documento di riconoscimento italiano e la tessera sanitaria o, in alternativa, il tesserino del codice fiscale. Sempre nel video, non dimenticarti di leggere il codice di sicurezza che ti verrà inviato da Lepida. Ti verrà poi chiesto di effettuare un bonifico simbolico (dai dieci centesimi ad offerta libera) come misura ulteriore a tutela del furto di identità. Il totale del bonifico è devoluto in beneficenza sul conto del nucleo di Protezione civile della Regione Emilia Romagna. [TOUPDATE]

AVERAGE TIMES

Inserimento video e informazioni 5-10 minuti. [TOUPDATE]

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 10 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

LEPIDA CALL CENTER

800 445500

from Monday to Friday from 8:30 to 18:30 and Saturday from 8:30 to 13:30

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Logo Namirial ID Security Level Livello SPID: 1,2 GEOGRAPHICAL AREA Area geografica: IT Area geografica: EU Area geografica: World

RECOGNITION:

  • → In person
  • → Via webcam (payment)
  • → With CIE and CNS
  • → With digital signature

Riconoscimento di persona: Si Via webcam (payment) Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio gratuito, da richiedere al customer care [TOUPDATE]
RAO [TOUPDATE]: No Find out more

IN PERSON

You can make an appointment at the Namirial office in Senigallia (AN), Via Caduti del Lavoro 4, calling the number 071/63494 and complete the registration procedure with an operator.

VIA WEBCAM

Se possiedi una webcam puoi completare la procedura di registrazione online tramite un pc, tablet o dispositivo mobile, con l’assistenza di un operatore Namirial. [TOUPDATE] Il servizio è a pagamento ed è disponibile dal lunedì al sabato dalle 8.00 alle 22.00 (escluso i festivi). [TOUPDATE]

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 20 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

NAMIRIAL CALL CENTER

071.63494

from 9 am to 1 pm and from 3 pm to 7 pm from Monday to Friday

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Logo Poste ID Security Level Livello SPID: 1,2,3 GEOGRAPHICAL AREA Area geografica IT: Si Area geografica EU: Si Area geografica World: Si

RECOGNITION:

  • → In person
  • → PosteID App with CIE or Passport (free)
  • → With CIE and CNS
  • → With digital signature

At the post office (free)
At home (payment)
PosteID App with CIE or Passport (free) Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio gratuito [TOUPDATE]
RAO [TOUPDATE]: Sì RAO: Si Find out more

IN PERSON

free at post offices

You can make an appointment at any Post Office and complete the registration procedure with an operator, after having authenticated yourself on the Poste Italiane website.

payment via home delivery service

If you do not want to go to the post office, during registration on posteid.poste.it you can request the identification service at home that will be carried out by a postman at the price of € 14.50 including VAT.

ONLINE

You can register directly on the site posteid.poste.it and request SPID online, through a mobile phone certified at Poste Italiane or a Bancoposta reader.

AVERAGE TIMES

Online issue: 5 minutes.

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry: 10 minutes (5 if you already have the Poste.it credentials).

VIA ELECTRONIC DOCUMENT (CIE 3.0 OR ELECTRONIC PASSPORT)

If you have a recently issued Electronic Identity Card or an Electronic Passport (issued after 2006), you can identify yourself using the PosteID app and complete the registration completely online, from your smartphone-tablet or from your computer.

AVERAGE TIMES

Data entry: 15 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

POSTE CALL CENTER

service available 24 hours a day to request suspension of credentials and from 8 am to 8 pm, from Monday to Saturday for all other needs.

800.00.77.77

toll-free number from landlines and mobile networks

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Logo Sielte ID Security Level Livello SPID: 1,2,3 GEOGRAPHICAL AREA Area geografica: IT Area geografica: EU Area geografica: World

RECOGNITION:

  • → In person
  • → Identifica App with CIE (free) o Via Webcam [TOUPDATE] (free)
  • → With CIE and CNS
  • → With digital signature

Riconoscimento di persona: Si Identifica App with CIE (free) o Via Webcam [TOUPDATE] (free) Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio gratuito [TOUPDATE]
RAO [TOUPDATE]: Sì RAO: Si Find out more

IN PERSON

You can make an appointment at the Sielte office nearest to you and complete the registration process.

Check where the nearest Sielte office is and start registration

VIA WEBCAM

If you have a webcam you can complete the registration procedure online via a PC, tablet or mobile device, following the instructions indicated by Sielte operators.

AVERAGE TIMES

Data entry online: 10 minutes.
Recognition via webcam: make an appointment directly online and you will be identified in 5 minutes.

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 20 minutes.

VIA APP with CIE 3.0

If you have a recently issued Electronic Identity Card, you can complete the registration completely online and carry out the identification from your smartphone independently using the IDENTIFICA app by Sielte.

AVERAGE TIMES

Data entry: 15 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

SIELTE CALL CENTER

095.7171301

from Monday to Saturday 9 am /6 pm

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Logo Register ID Security Level Livello SPID: 1,2 GEOGRAPHICAL AREA Area geografica IT: Si Area geografica EU: Si Area geografica World: Si

RECOGNITION:

  • → in person (free of charge during public events) [TOUPDATE]
  • → Via webcam (payment)
  • → With CIE and CNS
  • → With digital signature

in person (free of charge during public events) [TOUPDATE] Via webcam (payment) Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio gratuito [TOUPDATE]
RAO [TOUPDATE]: No Find out more

IN PERSON

in person (free of charge during public events) [TOUPDATE].

You can find out about upcoming SpidItalia events on the website https://www.spid.me/notizie/ where you can find specialized operators who will help you complete the registration procedure.

VIA WEBCAM

È possibile effettuare il riconoscimento online in modo pratico e veloce parlando con un nostro operatore. Il servizio è a pagamento, si invita a consultare il sito per maggiori informazioni: [TOUPDATE] https://www.register.it/spid/

AVERAGE TIMES

From 5 to 10 minutes.

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 20 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

SPIDITALIA REGISTER.IT CALL CENTER

035 578 7979

from Monday to Sunday 9 am /6 pm

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Logo TIM ID Security Level Livello SPID: 1,2 GEOGRAPHICAL AREA Area geografica IT: Si Area geografica EU: No Area geografica World: No

RECOGNITION:

  • → In person
  • → Via webcam (payment)
  • → With CIE and CNS
  • → With digital signature

Riconoscimento di persona: Si Via webcam (payment) Riconoscimento CIE, CNS: Si Riconoscimento Firma Digitale: Si Sending the OTP code also via sms: YES
Servizio gratuito [TOUPDATE]
RAO [TOUPDATE]: No Find out more

IN PERSON

You can make an appointment at the TIM offices in Pomezia (Rome), Strada Statale Pontina km 29,100, to complete the registration procedure with the identity document that you entered in the request and the Health Card.

VIA WEBCAM

If you have a webcam you can complete the registration procedure online via a PC, tablet or mobile device, with the assistance of an operator.

Il servizio è a pagamento, in promozione a partire da 8,12€ + IVA per le richieste effettuate fino al 30/06/2019 [TOUPDATE]

AVERAGE TIMES

Data entry: 5 minutes.
Recognition via webcam: 5 minutes from the start of the video conference.

VIA CIE, CNS or DIGITAL SIGNATURE

If you have an Electronic Identity Card or an National Services Card active or a digital signature, you can complete the registration completely online via a smart card reader to connect to your computer.

AVERAGE TIMES

Data entry online: 20 minutes.

PRESSO LE PUBBLICHE AMMINISTRAZIONI [TOUPDATE]

Alcune pubbliche amministrazioni possono aiutarti nella procedura di riconoscimento necessaria per ottenere SPID, verificando la tua identità presso i loro uffici. Successivamente potrai sceglierci per completare la verifica dell’identità e ottenere SPID. [TOUPDATE] Find out how it works

TIM CALL CENTER

800.405.800

from Monday to Friday from 9 am to 6:30 pm

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* Only Electronic Identity Cards 3.0 are accepted, i.e. those that do not have the optical band on the back of the plastic card.

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