Get assistance from Identity Providers
If you are having trouble registering with any of the SPID identity managers or logging in, please contact their support channels.
Aruba ID
- Call 0575 0505 (available 24/7)
- Send a message through online form
Infocert ID
- Call 049.7849360 (Monday-Friday 8.30-19.00, excluding holidays)
- Fill in a ticket on the online form (first option)
- Chat with an operator (Monday-Friday 8.30-19.00, excluding holidays)
Intesa ID
- Call the helpline number for Italy 800 805093 (Monday-Friday 8:30-19:00)
- Call the number for foreign countries +39 02.87.11.93.96
- Send a message through online form
Lepida ID
- Call the helpline number 800 445500 (Monday-Friday 8:30-18:30; Saturday 8:30-13:30)
- Send a message through online form
Namirial ID
- Call 02.30459063 (Monday-Saturday 9.00-19.00)
- Send a message through online form
Poste ID
- Call the number 06-977.977.77 (available 24 hours a day for the request of suspension of credentials and from 8:00 to 20:00, Monday to Saturday excluding holidays for all other needs)
- Send a message through the contact form
Sielte ID
- Phone 095 7171301 (Monday-Saturday 9:00-18:00)
- Send an email to: spid@sielte.it
- Write via Facebook Messenger (Monday-Saturday 9:00-18:00)
- If you have already registered and want to arrange an appointment, from this web page select 'Resume registration' and log in with your username and temporary password
- If you are an active customer, from your user profile you can open a support request with your SielteID username and password
SpidItalia Register.it
- Call 035 578 7979 (every day from 9.00 to 18.00)
- Write by accessing your private area
TIM ID
- Send an email to: supportotimid@telecomitalia.it